Help

Common questions and quick fixes.

For deeper implementation details, use Docs. For recovery emergencies, go straight to the Recovery center.

Why does my 2FA code not work?

Check the account, wait for a fresh time window, verify system time sync, and confirm that you copied the correct secret.

Where are backup codes?

Most platforms show backup codes once during setup. Save them in a safe place and do not confuse them with TOTP codes.

What if I lost my phone?

Start with backup codes, logged-in devices, or an administrator. Then use the recovery center.